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Volunteer staff members (from left) Patricia LaDouceur and
Ann Pohlers |
Those Who Serve Our 10,000 Volunteers
By Emilie Bromet-Bauer – St. Vincent de Paul Village
Each year over
10,000 people volunteer their time and talent to St. Vincent
de Paul Village so that thousands of people in our
neighborhood are fed and provided with other necessities and services.
This amounts to close to 100,000 hours of
service, valued at over $1.5 million.
All this work doesn’t
just happen, though. It takes the cooperation and support of hundreds
of staff persons throughout the Village
and the leadership, dedication and hard work of a particularly
committed team of employees who make up the volunteer services
programs of Father Joe’s Villages®.
This small enthusiastic
team includes a program manager, four coordinators and an administrative
assistant. They embody the CREED – Compassion,
Respect, Empathy, Empowerment, and Dignity – in their every
action. After all, they share the same goals, to support our staff
and agency, to facilitate the volunteers’ ability to provide
services to our clients and residents and, at the same time and
very importantly, to ensure that each volunteer’s experience
is always positive and rewarding.
Meet the team. Laura Kojima is
the volunteer coordinator for support services at St. Vincent de
Paul Village. She is responsible for
the thousands of people who volunteer in the two kitchens, maintenance
and technology departments, thrift stores, warehouses, administration,
fundraising and special events department.
Laura’s other
responsibilities include off-site projects, such as collection
drives and donations; managing the Court-orderedvolunteer program;
and arranging tours of the Village, which are led by our excellent
group of Ladies Guild volunteer docents.
Laura’s dedication to St. Vincent’s is evidenced by
her constant presence and longevity – she’s been here
six years, the longest of anyone in the department. On any given
weekend you will likely bump into Laura, accepting a donation or
welcoming a new group of volunteers to work in one of the kitchens.
Ann Pohlers coordinated our residential
and social services until this July. We were sorry to see her go,
but the
volunteers and
staff she worked with will always appreciate the positive impact
she had on their lives and the Village’s programs.
Patricia
LaDouceur has the challenging role of coordinating and working
with the many professional and support volunteers who make
the Village medical and dental clinics so effective. Think "office
manager" of a busy, public health clinic. Patricia conducts
much of the department’s administrative functions as well
as carries on her primary responsibilities of orienting, scheduling,
supporting and recognizing hundreds of doctors, nurses, medical
assistants, dentists, dental hygienists, and medical clerks. Since
over 90 percent of the actual care to clients in our medical clinic – San
Diego County’s only "free clinic" – is provided
by volunteers, Patricia’s role is integral to the success
of the clinic. In spite of challenges, she is always smiling and
has an endless supply of energy.
Sandra Gonzalez, volunteer services
administrative assistant, is the newest
member of the team. She is the "Voice of Volunteer Services" as
hers is the first voice you’ll hear when you call for information
about our programs or to schedule a
volunteer experience in the kitchens. In addition, Sandra keeps
the rest of the team organized, providing administrative support
for all the volunteer coordinators and the program manager. In
the short time Sandra’s been with us, she has shown
herself to be enthusiastic, flexible, and competent with a great
sense of humor.
Kimberly Durkin is our newest coordinator. Literally
a one-woman show, Kimberly manages the entire volunteer program
for Martha’s
Village & Kitchen in Indio, Calif. She is charged with recruiting,
placing, coordinating and recognizing all the volunteers at Martha’s.
From assisting the fundraising volunteers to kitchen volunteers
and everyone in between, Kimberly does it all.
Hers is an especially
challenging job because the population from which she recruits
is spread out over an enormous geographical
area and many are "snow birds," living in the Coachella
Valley only during the winter months. Yet Kimberly is clearly up
to the challenge, having already shown herself to be the epitome
of grace under pressure.
This staff really makes things happen. Father Joe’s
Villages® couldn’t do the work it
does if it weren’t for the volunteers, and the volunteers
couldn’t do what they do if it weren’t for the hard
work of the volunteer staff members. Be sure to smile and say "hello" when
you see one of them; and be assured that they will always smile
back.
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